Harmony Healing Treatment & Behavioral Wellness Center ("we," "us," or "our") is committed to protecting the privacy and confidentiality of all individuals who visit our website at rehabhousechicago.com or seek treatment at our facility located at 11897 Valley View St, Garden Grove, CA 92845. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address provided through contact forms, phone calls, or email correspondence.
  • Health Information: Medical history, substance use history, insurance information, and other health-related data provided during the admissions process or treatment.
  • Website Usage Data: IP address, browser type, pages visited, time spent on site, and referring URL collected through cookies and analytics tools.
  • Device Information: Device type, operating system, and screen resolution for website optimization purposes.

2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to inquiries about our addiction treatment programs
  • To process admissions and verify insurance coverage
  • To provide clinical treatment and medical care at our facility
  • To communicate with you regarding your care or our services
  • To improve our website functionality and user experience
  • To comply with legal and regulatory requirements

3. HIPAA Compliance

Harmony Healing Treatment & Behavioral Wellness Center complies with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and all applicable federal and state regulations regarding the protection of health information.

  • Protected Health Information (PHI): All health-related information collected during the admissions process and treatment is classified as PHI and is protected under HIPAA regulations.
  • 42 CFR Part 2: As a substance abuse treatment provider, we also comply with federal regulations governing the confidentiality of alcohol and drug abuse patient records (42 CFR Part 2), which provides additional protections beyond HIPAA.
  • Minimum Necessary Standard: We only access, use, and disclose the minimum amount of PHI necessary to accomplish the intended purpose.
  • Staff Training: All staff members receive regular training on HIPAA compliance and patient privacy requirements.

4. Your Rights Regarding Health Information

As a patient, you have the right to:

  • Access your medical records and receive copies of your health information
  • Request corrections to inaccurate health information
  • Request restrictions on certain uses and disclosures of your health information
  • Receive an accounting of disclosures of your health information
  • Request confidential communications through alternative means or at alternative locations
  • Receive notification in the event of a breach of your unsecured health information

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal or health information to third parties. We may share information only in the following circumstances:

  • With Your Consent: We may share health information when you have provided written authorization
  • For Treatment: With other healthcare providers involved in your care, with your consent
  • For Payment: With insurance companies to process claims and verify coverage
  • Legal Requirements: When required by law, court order, or government investigation
  • Emergency Situations: To prevent serious and imminent threats to health or safety
  • Service Providers: With trusted vendors who assist with website operations, under confidentiality agreements

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns
  • Improve website functionality and content
  • Remember user preferences

You can control cookies through your browser settings. Disabling cookies may affect some website features. We do not use cookies to collect health information.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls limiting information access to authorized personnel
  • Regular security assessments and monitoring
  • Secure disposal of records containing personal or health information

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. To exercise these rights, contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

12. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal or health information, or wish to file a complaint, please contact us:

Harmony Healing Treatment & Behavioral Wellness Center
Privacy Officer
11897 Valley View St, Garden Grove, CA 92845
Phone: (209) 844-7976
Email: [email protected]

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.